Volunteer Recruitment Manager

The Volunteer Recruitment Manager will lead the strategy and execution of outreach and engagement efforts to recruit and engage volunteers for the organization's programs. This role is pivotal in building a strong volunteer network, ensuring diverse and active participation in the mission. The position supervises the volunteer recruitment team, providing leadership, direction, and mentorship to maximize their success and impact. The Manager will work closely with other departments to align volunteer resources with organizational needs and initiatives. The Volunteer Recruitment Manager also coordinates all office volunteers working across the organization.

Volunteer Outreach & Recruitment:

• Develop, collaborate, and implement targeted volunteer recruitment strategies, including community outreach, digital campaigns, partnerships, and events.
• Identify and engage diverse community groups, organizations, and networks to expand volunteer pools.
• Create compelling, clear volunteer role descriptions and onboarding materials that align with organizational goals and volunteer interests.
• In conjunction with Advancement, manage volunteer recruitment efforts through multiple channels, including social media, email marketing, job boards, community organizations, and events.
• Develop relationships with local businesses, schools, universities, and other community organizations to expand recruitment opportunities.
• Track and analyze volunteer demographics, interests, and effectiveness of recruitment strategies to refine efforts and improve engagement.

Volunteer Engagement:

• Develop and implement programs, training, and communication strategies to foster volunteer engagement and long-term commitment.
• Ensure volunteers feel valued and connected to the mission through regular communication and meaningful involvement.
• Conduct regular surveys, feedback sessions, and check-ins with volunteers to ensure satisfaction and address concerns.

Staff Supervision & Development:

• Supervise and provide leadership to Volunteer Recruitment Coordinators, setting clear goals, expectations, and performance standards.
• Offer regular coaching, feedback, and professional development opportunities to team members to help them succeed and grow in their roles.
• Ensure staff is properly trained in volunteer management best practices, including recruitment, engagement, and conflict resolution.
• Support staff in managing day-to-day volunteer inquiries, placement, scheduling, and event coordination.

Program and Project Management:

• Collaborate with program managers and other department heads to assess volunteer needs and align volunteer efforts with organizational priorities.
• Coordinate in-office administrative volunteers across the organization, working with teams to ensure an engaging volunteer experience.
• Oversee scheduling, tracking, and reporting of volunteer hours, ensuring all data is accurately entered into the volunteer management system.
• Coordinate with the marketing and communications team to create outreach materials that promote volunteer opportunities and successes.
• Plan and execute special volunteer events such as orientations and training workshops.

Administrative & Reporting:

• Maintain accurate and up-to-date volunteer records, ensuring compliance with relevant policies and regulations.
• Generate and analyze reports on volunteer recruitment, retention, and engagement metrics to evaluate the success of recruitment efforts and provide insights for improvement.
• Assist in budget planning related to volunteer recruitment, engagement, and retention activities.
• Prepare and supply documents to third-party entities during audits.
• All employees must contribute to meal delivery, meal management, or office support based on their scheduled hours.
  • Full-time employees: Complete 8 shifts per year in one of these areas.

Position will work primarily indoors and is eligible for a hybrid work arrangement. Some work may be performed outdoors, after-hours, weekends, and holidays. Frequent local travel. Constantly interacts with diverse populations and presents information to variable audiences. Constantly reads information on a computer monitor, keyboarding, mouse use. Frequently sits in a stationary position, with movement to access office equipment; occasionally moves objects up to 20 pounds. 

Qualifications

• High school diploma
• Two years of experience in volunteer community outreach, recruiting, training and coordinating
• One year of experience in a supervisory capacity
• Strong interpersonal and communication skills, including the ability to inspire and motivate volunteers and staff
• Commitment to fostering a diverse, equitable and inclusive volunteer environment
• Strong ethics, integrity and professionalism in all aspects of volunteer management and organization representation
• Proficiency in volunteer management software or CRM, Microsoft Office Suite or 365 an social media platforms
• Ability to analyze data and generate reports to assess recruitment effectiveness and volunteer engagement
• Valid Texas Driver's license, automobile insurance, and reliable transportation
• High aptitude for building relationships, fostering teamwork and achieving shared goals
• Bilingual (English/Spanish) helpful but not required
• Friendly, enthusiastic and committed to the goals of Meals on Wheels Central Texas

Meals on Wheels Central Texas provides equal employment opportunities to all applicants and employees for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.