Job Description

Meals on Wheels Central Texas is hiring a Salesforce Administrator to join our team. The Salesforce Administrator will lead the ongoing development and integration of Salesforce throughout the organization. The Administrator will work closely with functional leaders, department staff and subject matter experts to identify, develop and deploy new business processes in all areas of the organization. This role is part technical project manager, part administrator and trainer, and part developer. The Salesforce Administrator will be responsible for execution of the day-to-day configuration, support, maintenance and improvement of our CRM platform.

This position will manage all basic administrative functions including, but not limited to: user account maintenance, reports and dashboards, workflows and other routine tasks; coordinate the evaluation, scope and completion of new development requests; assist in training of new users, and grow the Salesforce skill set across the organization; lead required monthly meetings with Salesforce super-users within the organization to identify and resolve database opportunities and challenges; and develop and maintain Salesforce operating procedures. This position is internal customer service oriented and will regularly interact with staff across the organization. Full-time permanent + benefits

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, genetic information, disability, veteran status, sex or age or any other legally protected status.


Three years’ experience maintaining large, complex Salesforce CRM databases

Salesforce certification(s) required

Experience with NPSP, Nintex, Report Builder and Conga highly preferred

Excellent project management skills with ability to meet deadlines, prioritize simultaneous requests and manage laterally and upwards

Positive attitude and team player/problem solver

Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from underlying true needs

Ability to speak and present to all levels of the organization


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