Job Description

Meals on Wheels Central Texas is hiring an Intake Specialist. The Intake Specialist is responsible for conducting a pre-screening interview of all potential clients to determine eligibility for program services. Qualified applicants will possess a professional phone presence and patient demeanor. Previous experience in a related position preferred. This position also assists with answering questions about MOWCTX programs and refers applicants to other services when appropriate. Duties will include maintaining accurate computerized and manual client files containing sensitive and confidential information. Full-time + benefits

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, genetic information, disability, veteran status, sex or age or any other legally protected status.

Skills / Requirements

Bachelor’s degree preferred

Two years of intake experienced desired or human services related experience

Bilingual in English and Spanish helpful but not required

Excellent telephone skills

Skilled in Microsoft Office

Salesforce experience preferred

Experience with elderly clients preferred

Detail oriented with strong organizational and multitasking skills

Excellent data entry and documentation skills

Knowledgeable about social service resources in the Austin area

Important Notes

No phone calls please.